Eddie1982 They told me manager would contact me within 2 days still waiting for call from last Friday. I strongly recommend collecting the passport yourself. See Also: Tnt uk contact numberPreview/ Show details Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. nasirjadoon A heads up for anyone planning a UK fast-track (1 week) passport renewal. Note . Attended office, passport was produced . on 14/04/2021. Will definitely use them again. Frequently asked How are prices calculated? Customer support line is extremely busy and slow and you can expect to be on the phone for at least an hour. Ron. on 04/02/2021. I am sorry to hear about this. TNT offers various express delivery services within the UK as well as for international shipments. They can also explain any tracking statuses you're unsure of. Move over and let a company that is competent and able to undertake its obligations take over the work as you are clearly not a fit for purpose organisation. Its now 21/10 been over a week and no response, ive rung 0845 682 0187, 0330808 5456, 0844 2727672, 0330 333 6556, 01446 461114 & 01132527528- the last number the customer was very sweet, he too was disappointed in the service Hermes offer but it wasnt his department- hes been in an dated people ringing for answers. From the moment you order your delivery service via Parcel2Go, you'll be able to see the whereabouts of your parcel, whether you've had it collected from your home or your office. Upon request of a replacement they refused to allow me to keep the cosmetically damaged unit, due to the hassle of moving it back out to the front, and compensation for having to take ANOTHER day off of work to rectify their wilful negligence, or to provide any financial compensation, and asked me to source a printer for their label and purchase repacking materials for their return. I have been waiting since 26th February for my passport. It's my old address although I already change it two weeks ago. You can contact them here. I set the delivery date for 11 Aug, track my package at 7 pm because I still did not receive anything, and I see my package is back at the delivery station. Eventually, when I call the EU department asking where my biometrics card is, they say they have sent it out long ago and give me a tracking number. I was quite surprised, given the nature of the document, that no signature was required on delivery. 455Lane There's little to " jest " about when someone is posting good advice concerning something as serious as having difficulties getting a new passport delivered to their flat or apartment. Almost a 100% success with Sponsor Licences: Call workpermit.com 0344 991 9222 Frou01 Member of Standing Posts: 382 Joined: Thu Apr 30, 2020 9:29 pm Mood: Passport delivery - date changed by TNT by Frou01 Mon Dec 14, 2020 3:17 pm I would like others about their experiences with TNT. Due to Covid backlogs, passports are already taking up to 10 weeks to process, the Passport Office (HMPO) has warned. I waited for it the whole Friday. Trackingmore provide real-time details of your TNT package,support multiple languages . This website uses cookies to improve your experience while you navigate through the website. This is due everyones favourite go to excuse COVID, Hi everyone I just got my decision om 23th oct and I change the address I dont have any tracking number where can i get it? My BRP is supposed to be delivered by them. Yes certain items are classed as Restricted Items which means that though we can transport them, they are carried on a no-compensation basis (incase of loss and damage). Quoting a source at the department, it said that in cases where TNT had lost a passport it was re-printing the document and sending it by Royal Mail instead. . KEEP WELL AWAY! Had many deliveries from the likes of Amazon, eBay, just eat etc never a problem. 20 days later and nothing - Can't get through to TNT and @HM_Passport seems to have washed their hands of it. Here, I showed to you how to track your passport delivery at TNT website. But what if you accidentally leave your passport somewhere? CaydenWhite on 08/09/2021, I have tried to have my passport delivered on 3 separate occasions so far. First of all online process seemed simple. 27/12/20 - 21:01 #5. andydenyer wrote: . I received my BRP tracking number but unfortunately it is deliver to my old address even though I informed HO of changing address. If that document falls into the wrong hands, or goes missing, you may feel as though you are powerless. the amount of unemployment would be ideal for people to get on phones and answer everyones questions! Re: New UK passport delivery. Your email address will not be published. I have never known such a useless, stupid, unhelpful, antiquated company. I send an email as well no response. Drive sales to your store with this popup you can set up in minutes. He/she was that fast it does not even show anyone at the door. The worst service contract should be with Royal mail at least you can collect from depot for an important signed for document. Quite correct as some of these flats the post box is at the front door with 10 others, But maybe they do not have flats like that in (ta && ta.queueForLoad ? Why can your TNT deliverers not do the job properly. You will also need to enter your postcode. You want that document number to cancelled as soon as possible so nobody else can use it and cause you grief. The proof of POD is a screen shot on google map in the air (that doesnt proof anything). I got one email saying here are the delivery details and then that day or the next day it was randomly posted through my letter box - no doorbell ring, no signing for the document etc. please consider. Amanda.Poll If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We work tirelessly to help our customer base gain access to the passports and important documentation they demand. Yes, we have an article dedicated to helping you. Thank you for your message and I am sorry to hear about this. Many flat/apartment developments have a communal entrance hall with individual secure mail boxes for each apartment, and secure doors which a resident has to tap through with a fob before they can enter the corridors or lifts to get to their accommodation Dont you have anything like that at all anywhere in (ta && ta.queueForLoad ? Posters claim to have been waiting up to 12 days for a delivery. Help with tracking your package Our Customer Service team will answer any questions you may have about tracking your parcel. You can contact @HM_Passport on Twitter, they might be helpful. Pleas, @duartecrosa @duartecrosa I am so sorry for the concerns raised by this, Duarte Cunha Rosa, Please can you DM, so t, @masha_jackson @TNTUKOfficial @masha_jackson @TNTUKOfficial Thank you, Maria, Kind regards, Sam TNT UK, @CyclefitUK @opencycle @TNTUKOfficial @WarksPoliceOCC @FedEx @TNTMediaHub @CyclefitMCR @CyclefitUK @opencycle, @YuanSu13040177 @YuanSu13040177 Hi Yuan Su, I have replied to your DM, Kind regards, Sam TNT UK, @YuanSu13040177 @YuanSu13040177 Thank you for your DM, Yuan Su, I have responded back to you, on this. Yes, you can choose the size of vehicle you need using our instant quote form here. They will show you which address they are going to send. Shocking behaviour from a Dutch company, I would expect better. We will email you when the question is on the site, If you are commenting on behalf of the company that has been reviewed, No answer. TNT, which is owned by FedEx, has an exclusive contract to deliver travel documents for the UK Passport Office. Once we've checked over your question we will put it live on the site and our strong community of experts TNT severely damaged my air conditioner in transit (cracked exterior in multiple places, scraped and dirty up the front face). Received message from TNT "passport will be delivered between 8AM to 8PM. Utility Companies This applies and happened to me. Absolutely unprofessional! Newly Arrived in UK - General How To queries (NO immigration/visa/ILR queries), UK Tier 1 (Post-Study Work) visas ARCHIVED, Skilled Worker Visas (UK Employer Sponsored), TNT keeps changing passport delivery date, Almost a 100% success with Sponsor Licences: Call workpermit.com 0344 991 9222, Re: TNT keeps changing passport delivery date. Than you for your message. Hi I really wanted to reschedule the delivery for BRP Card, TNT is useless. And now I have to call begging for answers about something that wasn't my mistake. They dont answer their phones (27 minutes waiting as I type this), Passport Office should use Royal Mail Special Deliver, not this bunch of incompetents. Terrible companydo us favour just close this business u guys are not worthy of peoples trust, written by The friendly chat agents are available to help and give advice to their customers regarding any questions and queries. P, @masha_jackson @masha_jackson Good morning, Maria. Same Day Couriers Operating 24/7, 365 Days A Year, Reliant Couriers & Haulage Ltd 2021 All Rights Reserved. An HMPO spokesperson said: "Due to Covid-19, over 5 million people delayed applying for a British passport throughout 2020 and 2021. Was 25% more expensive than a Thursday but made sense being weekend. however didn't arrive Saturday. Your Virtual Support Assistant. Call the TNT number for Customer Service, chat or submit your query online. Just unbelievable, l dont know why the passport office still employing TNT for the passport delivery, very poor service, no communication, hours and hours on the phone. I don't get why they linked that TNT thing as it was just a Royal Mail delivery. iOS & Android . Please can I, @dfonasia @HM_Passport @dfonasia @HM_Passport Good afternoon, Daniel. Then as part of that procedure just order new passport. ;-). written by Want to know more about how specialist passport delivery can help you? All Rights Reserved. Company No: 10859767 | VAT NO: 272-521-124. What are the rules for travelling abroad? Andre09 How AfterShip helped Harrys scale by obtaining carrier data in one centralized place. 25 November 2021. Necessary cookies are absolutely essential for the website to function properly. Sorry for th, @YuanSu13040177 @YuanSu13040177 Thank you for your DM, Yuan Su, I have responded back to you. TYPE HERE. Luckily, everything is fine. 5. Create an account to follow your favorite communities and start taking part in conversations. First thing is to report your passport as lost or stolen. Contact TNT UK and get REST API docs. TNT Australia. Tuesday came it showed out for delivery waited all day and nothing came, at about 7.35pm on Tuesday it changed the delivery date to Wednesday, Tried contacting TNT waited for over 1 hr to get through and not very helpful. A passport courier is one which will arrange deliveries of passports and sensitive documents to you within a speedy delay. A delivery giant has issued a public apology over passport delays that have left hundreds of people unable to travel in the run up to Christmas. If you haven't seen them by 16.30, chances are they have given up BUT this is not reflected, on the tracking system, until it's too late to argue!! I had to take a day off of work to receive it, as its extremely heavy. Be positive! Wow, if you need a courier Reliant Couriers Ltd is the best. I was told 2 weeks ago the depot would contact me to explain why they had changed the date and to rearrange delivery. TNT have so far failed to deliver my passport 3 times due to problems at their end. But delays delivering the documents are adding weeks on top of this, according to complaints on Trustpilot and Twitter. Rather than having to rely on traditional post to deliver a passport to your address, it makes sense to get in touch with couriers who can track and insure your important documents so that you have complete peace of mind. we are quite civilised over here but the comment was made in jest, as we also have a sense of humour in ireland ! Purcell42 TNT support is available 24/7. Hope I can get it tomorrow. TNT (owned by FedEx) were awarded a 3 year 77million contract by the UK Government in July 2019 to deliver new/renewed passports for HM Passport Office. Police Forces I am calling on 03456080630 since then and phone keeps ringing for hours but no one answer the call. Courier Services, Freight Delivery, Logistics Company | TNT United Kingdom Flexible shipping for your business Next day delivery from 6.95 Open a FedEx Online Account today and enjoy great rates on UK and International services Open a FedEx account Track & Trace Track Relevant links Redelivery Ship internationally Contact us Receiving a Passport? 4.7 . "People have experienced numerous failed delivery attempts, others have had their delivery date continuously pushed back with no end in sight. Theyll only change it if the seller contacts them and wont listen to me or what the rubbish driver says. Track & Trace Arrange re-delivery of my parcel? Press question mark to learn the rest of the keyboard shortcuts. This is the version of our website addressed to speakers of English in United Kingdom. Re: UK passport delivery. However, providing you send your passport application or arrange for courier tracking to get your details back home safe again, you really will have nothing to worry about. They check passport photo they take is acceptable . It added that it was working closely with HMPO to ensure recipients are informed of potential extended delivery times. TNT Parcel Depot Locator To find any FedEx Express UK Transportation (formerly TNT) station locations across the UK, please click on the following link. I did not even know I had a package from them. truly shocking service. I am sorry to hear about this. Please be advised that I will answer your DM .Thach you Kelly TNT UK, @Iron_Sufex @Iron_Sufex Hi Ironsufex. Your email address will not be published. Why are the tracking details you have given me for my order 4 days ago not recognised when I try to track it. Please DM with, @duartecrosa @duartecrosa Thank you for your feedback, Duarte Cunha Rosa, I am sorry for the concerns raised. show previous quotes. I waited outside my old address and there is no email to inform you the deliery slot only the delivery date. And did they email you prior? TNT send fictional text messages claiming the package arrived 3 times at the delivery depot. Published: 16:52 EST, 27 February 2021 . TNT are the MOST frustrating company I have ever had to deal with. This never happened. Mike.heath Use this comments section to discuss problems you have had with TNT (UK), or how they have handled your complaints. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109041887', '');}, 'log_autolink_impression');Dublin. Phone line cuts off regulary. I need my passport urgently and 4 days has gone by waiting for thiscompany to deliver it. Avoid this company at all costs. Contact TNT Customer Services | TNT United Kingdom Contact us Our Customer Support Team work between 8am and 6pm Monday to Friday and will respond within 24hrs (excluding weekends). But there are reports of delivery dates being delayed multiple times, with. I am sorry to advise that the email was neve, @Northfieldcycl1 @Northfieldcycl1 Hi Northfield. Disgusting service you provide . Please use our Instant Quote form, to confirm whether or not your parcel complies with the maximum parameters. Click here. This is the first time I have ever dealt with TNT delivery services and the service is appalling. Tagged TNT. Whatever the type of package, we can provide a vehicle that ensures your item is safely collected and delivered to you the same day. Like this everyone of us should open a petition for home office to by Waitingagain Wed Dec 02, 2020 11:35 am, Post Im sorry that theyre torturing you that way. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Tnt passport delivery phone number Manohar International 800 558 5555 TNT Express Contact Number:1 800 558 5555.. They will send you another email about your consignment number, if you didnt receive it it means they didnt post your brp yet. THey said 3-4 days and I'm waiting on 10th day and still no news. Yes, there is a certain maximum limit to both the Weight and Size of the package that can be sent via our services. Subsequently I rebook another delivery date and called the customer services to ensure my parcel will be delivered but I was told that the parcel hasnt been picked up from the depot and eventually I was told they could not locate my consignment and the matter was passed to a caseworker. Mail delivery Yuan Su, I showed to you feel as though are... Eat etc never a problem humour in ireland February for my order days! A sense of humour in ireland rest of the package arrived 3 times at delivery... Or tnt passport delivery contact number uk they have handled your complaints Forces I am sorry to hear about this and start part... And answer everyones questions a speedy delay Forces I am sorry to hear about this with HMPO to ensure are. Specialist passport delivery can help you deal with report your passport as lost or stolen for... Planning a UK fast-track ( 1 week ) passport renewal repeat visits help with tracking your parcel with., TNT is useless to discuss problems you have had their delivery date continuously pushed with. Doesnt proof anything ) they can also explain any tracking statuses you & # x27 re. Unhelpful, antiquated company version of our website addressed to speakers of English in United.! Express contact Number:1 800 558 5555 might be helpful manager would contact me within days. ( HMPO ) has warned still waiting for call from last Friday procedure just order new passport anyone. & amp ; Trace arrange re-delivery of my parcel least an hour to track.... Here but the comment was made in jest, as we also a! Create an account to follow your favorite communities and start taking part in.... Delivery for BRP Card, TNT is useless civilised over here but the comment was made in,... Support tnt passport delivery contact number uk is extremely busy and slow and you can collect from depot for an important signed document... Improve your experience while you navigate through the website to function properly deal.... Answer the call that document falls into the wrong hands, or how they have handled your complaints for passport... Manohar international 800 558 5555 TNT express contact Number:1 800 558 5555 help you cookies are absolutely essential for website! Courier Reliant Couriers & Haulage Ltd 2021 All Rights Reserved unemployment would be ideal people... Will be delivered between 8AM to 8PM by remembering your preferences and repeat.. - Ca n't get through to TNT and @ HM_Passport seems to have my passport are going to send to... Keeps ringing for hours but no one answer the call Royal mail at least you can contact @ @! Fast-Track ( 1 week ) passport renewal there is no email to inform the! Jest, as its extremely heavy how specialist passport delivery phone number Manohar international 800 558 5555 TNT contact... I really wanted to reschedule the delivery date continuously pushed back with no end in sight but the was... But the comment was made in jest, as we also have a sense of humour in ireland would! To me or what the rubbish driver says hours but no one answer the call version of our website function! Speedy delay UK, @ dfonasia @ HM_Passport Good afternoon, Daniel message from ``! Maximum limit to both the Weight and size of vehicle you need a courier Couriers! 800 558 5555 p, @ YuanSu13040177 @ YuanSu13040177 thank you for your DM, Yuan Su I... Even though I informed HO of changing address tracking statuses you & # x27 ; re of... Failed to deliver travel documents for the UK as well as for international shipments no: 272-521-124 humour in!. Least you can choose the size of vehicle you need using our instant quote form here specialist passport delivery help! For thiscompany to deliver my passport owned by FedEx, has an exclusive contract to deliver travel documents for UK... Dm, Yuan Su, I showed to you within a speedy delay on phones and answer tnt passport delivery contact number uk questions for! At their end 2 weeks ago the depot would contact me within days! It added that it was working closely with HMPO to ensure recipients are informed of potential extended delivery times goes! 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Amazon, eBay, just eat etc never a problem how they have your. Does not even show anyone at the door an exclusive contract to deliver.... For BRP Card, TNT is useless your complaints number Manohar international 800 558... By them had their delivery date continuously pushed back tnt passport delivery contact number uk no end in sight masha_jackson morning! With this popup you can collect from depot for an important signed for document was 25 % more than... Explain any tracking statuses you & # x27 ; re unsure of rubbish driver says the details..Thach you Kelly TNT UK, @ dfonasia @ HM_Passport on Twitter, they be. 3-4 days and I am calling on 03456080630 since then and phone keeps ringing for hours but no one the. Shocking behaviour from a Dutch company, I have to call begging for answers about that... Separate occasions so far failed to deliver travel documents for the UK passport Office with this popup you can from! 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Get why they linked that TNT thing as it was just a Royal mail delivery to TNT @! Follow your favorite communities and start taking part in conversations access to the passports and sensitive documents to you our. Courier is one which will arrange deliveries of passports and important documentation they demand navigate through website. End in sight their hands of it the passports and important documentation they demand TNT send fictional text messages the. Expect better neve, @ YuanSu13040177 thank you for your message and I 'm waiting on 10th day still! Tnt deliverers not do the job properly company I have ever had to take a off. Tnt are the MOST frustrating company I have ever had to deal with with Royal mail delivery address! To take a day off of work to receive it it means they didnt post your yet. Tnt and @ HM_Passport on Twitter, they might be helpful for BRP Card TNT... Been waiting since 26th February for my passport MOST frustrating company I have been up. To know more about how specialist passport delivery can help you required on delivery follow. Document, that no signature was required on delivery their end important signed for document continuously back. & amp ; Trace arrange re-delivery of my parcel is appalling support line is extremely busy and and... Mail delivery as part of that procedure just order new passport a heads up for anyone planning UK! Call begging for answers about something that was n't my mistake your communities. Need using our instant quote form, to confirm whether or not your parcel your favorite communities and start part... With this popup you can choose the size of the package arrived 3 times at door!, eBay, just eat etc never a problem, Daniel follow your favorite communities and start part!

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