social factors affecting hotel industry

. Many tourists will visit the destination especially to see its local heritage. Political stability is the key to the success of any industries and it is . Likewise, the same also goes with going on holidays abroad every year. Analysis of the Hotel Industry here to learn more. Approximately 44 million people are populating Argentina, and over 96% are European descendants. Preserving Local Culture Developing countries like India are expecting a growth in travel and tourism at over 7% annually and the story is similar in other parts of the world. Source: How does the environment affect the hospitality industry? luxury hotels, boutique hotels, and budget hotels. He is a regular panel speaker at the International Hotel Investment Forum in Berlin. There are many examples of ways that tourists offend the local population, often unintentionally. But dont dilute the culture and traditions of the destination that they are coming to visit, because if it feels too much like home.. well, maybe they will just stay at home next time? It goes through economic cycles first and comes out first. also compliances that all hotels need to meet. are worthy will pay social media influencers to write about it. Perhaps they have changed the way that they speak or the way that they dress. The PESTLE analysis is related to the assessment of the external environment in which the industry is functioning. they must understand the seasonal differences before pricing their rooms and For instance, many people have negative perceptions, and therefore, do no seek employment opportunities in this industry, creating skill shortage that is crippling it. Some of the expensive hotels in the USA cost guests thousands of dollars a night. Any major economic change massively affects the hotel industry. There are many examples throughout the world where local populations have changed because of tourism. There are many social benefits of tourism, demonstrating positive social impacts. As these modes of transport are used more often, their impact on the planet increases. bans can kill the hotel and tourism industry. The definition of these two terms needs to be looked at in order to understand what they were. He holds an MSc in Tourism & Hospitality from the University of Sunderland. Similarly, technology is used to collect the guest feedback and some hotels have already automated guest interactions throughout their stay. Tailoring and conveniently book your room through an app and its often less expensive Hotels often run out of rooms during peak We recently got a chance to interact with Nicole Philips, Director of the MSc in Real Estate, Finance and Hotel Development at Glion Institute of Higher Education, Switzerland and she keenly explained the threekey factors affecting the growth of the hospitality and tourism industry. I personally think that tourism industry stakeholders should proceed with caution when it comes to standardisation. Political instability is also an important factor. The last of the social impacts of tourism that I will discuss is crime, gambling and moral behaviour. world, different languages and fare of hotel etc are the well known factors which affect the tourism industry positively and negatively in the world. Eating out in restaurants regularly are strong in some countries and cultures. It is not fake or reproduced in any way. Environmental factors that may have influences on the hospitality industry. Copyright 2017 2025. Many of them have already come up with additional services such as gym, restaurant, and massage parlour that many youngsters like. Technological factors that may impact on the hotel industry. Demographics usually are an aspect of the larger Social issue. Hotel Hilton can better formulate a strategy which could convert potential threats into new opportunities Social environment is the next environment to discuss in the PESTLE analysis of the hospitality industry. When I went on the Jungle Book tour on my travels through Goa, the tourists were giving the Goan children who lived in the area sweets. This analysis will assess the impact of the political, economic, social, technological, and legal factors on the industry. Therefore, they come under pressures from governments and NGOs to use them responsibly. The UK is a politically stable country which favours the growth of the hotel industry. Because of social media, the news is available and updated 24/7. Corporate social responsibility (CSR) in the hotel industry is a common practice where companies take good actions to improve society. Legal environment is the last topic of discussion in the PESTEL analysis of the hotel industry. The External analysis can assess the factors affecting the industry to be existed including political, economical, social, technological, legal and environmental which have great impacts to run the business and use PESTLE analysis. The economic factor affects the hotel industry because if the amount of money people have available to spend declines then they wouldn't be spending money on tourism. to its influence. Customers can now book their holidays and restaurant tables online. Did you know that you should never put your back to a Buddha? The marginal cost increases, so the supply contracts. The modern form of hotels can be found in every corner of the Theres something great about trying out a traditional, yet unfamiliar coffee shop, or any independant place for that matter. travelers to employ hotel services. adjust accordingly. Sure, give the tourists that sense of familiar that they are looking for. Tourists visit Beijing to learn more about the Chinese Dynasties. There are positive social impacts of tourism, demonstrating benefits to both the local community and the tourists. People, and talent, are another key factor that fosters or limits growth. They have learnt to speak English and to eat Western food. The economic impact includes financial loss, reduction in customer demand at a national and international level, disruptions in the logistics and distribution channels, ruined the relationship with . Lastly, gambling is a common occurrence as a result of tourism. The economic, political, social, technological and legal forces in action form part of its environment. 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Also, graduated from Leeds Metropolitan University with a BA in Business & Management Studies and completed a DTLLS (Diploma in Teaching in the Life-Long Learning Sector) from London South Bank University. The USA has different data protection laws on both the federal and state levels. And thus, there are various global factors that affect this industry. To study the best practices of sustainability in hotel industry. All rights reserved LCHW. This will further drive up wages and . industry to crumble. Stakeholders in tourism: Who are they and why do they matter? Whilst some impacts are positive, most unfortunately are negative impacts. The State of Hospitality 2022. includes some valuable analysis of contextual economic and financial data around spend, growth, resilience, investment and emerging jobs. 2. Hotels do offer more than the standard Airbnb To put it simply, social impacts of tourism are; The effects on host communities of direct and indirect relations with tourists, and of interaction with the tourism industry. It does not encourage people to go out and eat in restaurants and engage in leisure activities. The tourism industry requires many facilities/ infrastructure to meet the needs of the tourist. intensely, many hotel owners are on edge during election time, as a new It is of no doubt that the hotel industry is one of the largest in the world, and the growth in the number of luxury hotel is now larger than ever. COVID-19 was, or rather still is, an extreme event that forced the shutdown of the hospitality and tourism industry overnight. Hospitality is one of the biggest investment Uncategorized. to find a different hotel would be the only option, but now you can check currencies are stronger than the American dollar, people outside of the United Furthermore, the World Travel & Tourism Council's (WTTC), (2019) research revealed that travel and tourism sector "accounted for 10.4% of global GDP ($8.8 trillion) and 319million jobs, or 10% of total employment in 2018". Most governments have ensured through legal measures that no such discrimination is allowed to take place. massive amount of disposable items it can be the cause of serious environmental Therefore, political factors that affect the tourism and hospitality industry will affect the hotel industry as well. Hopefully, this The term 'business environment' is used to refer to the institutions, individuals and other external forces that may affect the performance of a restaurant but are outside its control. If consumer sentiment is favorable both airlines and the hotel brands stand to gain. Other relevant articles for you are: PESTEL analysis of the aviation (airline) industry, Competition in the US quick service restaurant (QSR) industry, PESTEL analysis of the pharmaceutical industry, Social and cultural impacts of mass tourism on the host community. The current generation has shown a strong trend towards traveling. for hotels who often see a hike in profit during peak seasons when rooms are Unquestionably, technology is playing a big role in the development of the hospitality industry. Almost all of them are fitted with CCTV cameras to provide security and other features that make the guests stay more comfortable. I have covered this in my YouTube video below! Growth of casinos and other gambling facilities can encourage not only the tourists to part with their cash, but also the local population. While there are several social factors which influence sustainability of any business in general, the ones which are most relevant to the hospitality industry are: Education, Life Expectancy, Income, TV index, Newspaper index, and PC index. Technological: The technological factors have emerged to be the facilitators of demand for the tourism industry in the 21st century. There is likely to be economic inequality between locals and tourists who are spending more than they usually do at home. government; everything from potential tax reform to travel bans can cause the Many people believe globalisation to be a bad thing. sectors for global investors, especially within the United States. The ultimatetourismglossary, 50 fascinating facts about the travel andtourismindustry. President with new ideals can swiftly impact the hotel industry, and overthrow On the other hand, internal factors are factors that occur . But I would argue is this not natural? activists to ensure a minimal carbon footprint. read our SWOT demand. Airbnb (2020) Make the most of the growing demand for longer stays, available at: https://www.airbnb.co.uk/resources/hosting-homes/a/make-the-most-of-the-growing-demand-for-longer-stays-263 (accessed 22 April 2021), BBC (2020) Marriott Hotels fined 18.4m for data breach that hit millions, available at: https://www.bbc.co.uk/news/technology-54748843 (accessed 25 April 2021), Condor Ferries Ltd (2021) Hotel industry statistics 2020/21, available at: https://www.condorferries.co.uk/hotel-industry-statistics (accessed 24 April 2021), Style, T. (2019) Where will the UKs new 130,000 hotel rooms come from?, available at: https://www.savills.co.uk/blog/article/288955/commercial-property/where-will-the-uk-s-new-130-000-hotel-rooms-come-from-.aspx (accessed 24 April 2021). Social factors that may have influences on the hospitality industry Social environment is the next environment to discuss in the PESTLE analysis of the hospitality industry. Eating out in restaurants regularly are strong in some countries and cultures. Hotels are also becoming more strict in terms of the Legal factors that may impact on the hotel industry. In Thailand, many workers have exchanged their traditional work of plowing the fields to work in the cities, in the tourism industry. For instance, almost all the hotels now use social media to reach out to their current and potential customers. This illustrates the importance of Tourism industry and its influence on global economy segment. If you liked any of these articles, please feel free to share with others by clicking on the icons provided. Get live Share Market updates and latest India News and business news on Financial Express. 1. Do you want an authentic squat toilet in your hotel bathroom or would you rather use a Western toilet? These might include; preserving the local culture and heritage; strengthening communities; provision of social services; commercialisation of culture and art; revitalisation of customs and art forms and the preservation of heritage. Hotels consume a lot of water, electricity, and gas and contribute to the shortage of these resources. Social Factors: Following are the social factors impacting Hilton PESTLE Analysis: Hilton hotels brand is very well known among international visitors. We analyze these factors to understand how the hotel industry performs in the current political and social setting, and the factors that pose a concern to it. For instance, regulation of business, real estate development initiatives, taxation policies, and preservation of cultural and historic monuments are some of them (BHR, 2021). within must follow truth-in-menu laws, which means the food establishment must Overall, our findings show that most of the . 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If it were not for the tourists they would have a different line of work, they would not speak English and they would not choose to eat burger and chips for their dinner. Increasing number of social media such as Facebook, tweeter and websites like trip advisor help both the customers and the hotels. This can cause resentment from the hosts towards the tourists, particularly when they see them wearing expensive jewellery or using plush cameras etc that they know they cant afford themselves. Legal environment is the last topic of discussion in the PESTEL analysis of the hospitality industry. Many and write up an honest post about their experience. The major players in the industry are strong, and it is hard to enter the market. pay immediate attention to. Hotels use technology in different ways to serve their consumers better. Natural disasters and weather changes, as well as transportation services and consumer protection. Is culture suppose to stay the same or it suppose to evolve throughout each generation? to patrons in varying locations. The jobs created by tourism can also be a great boost for the local community. Authenticity is essentially something that is original or unchanged. On a less philosophical note, another of the negative social impacts of tourism is that it can have significant consequences is culture clashes. A simple explanation. 13 Social impacts of tourism + explanations + examples, Globalisation and the Destruction of Preservation and Heritage, Increase in crime, gambling and moral behaviour, Social impacts of tourism- further reading, What is globalisation? There are over 700,000 hotels around the world which employ around 173 million people. The social class so formed will determine the category of hotels and lodges to be used by different consumers. You may also like reading PESTEL analysis of the hospitality industry. Sure, I like Starbucks (my mug collection is coming on quite nicely! A PES (TE) model can be approached to determine the factors in external environment influencing Hotel industry in Gold Coastal Hotels which includes political, economic, social-cultural, technological and environmental factors. Hilton Hotels PESTEL analysis involves the analysis of potential effect of these factors on Hilton's revenues and its long-term growth prospects.

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